Questions? Here are some answers…
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Feel Better? Now for the fun stuff…
All pillows have the option to buy the cover only, with no insert - just use your own and save a little. You'll see the option when you add the pillow to your cart.
- Nearly all pillows have a zipper and a separate pillow insert that can be removed for cleaning. A few are hand-sewn closed.
- Our inserts are 90% feather, 10% down encased in a down-proof ticking.
- Some pillows can also be ordered with a dacron polyester (polyfill) insert instead. If this is available you’ll see that option when you add the pillow to your cart.
- Pillows will usually ship out in 3-5 working days via UPS. If there is a delay for any reason, we’ll let you know by email.
- When a style sells out, it may be backordered. Backordered pillows will ship within a few weeks. We’ll provide an approximate ship date by email when we receive your order.
- Many pillows are few-of-a-kind and when they’re sold out, we won’t be making more.
All pillows are proudly Made in the USA!
Slipcover Fabrics are either 100% Cotton or Outdoor Acrylic, and are washable. For washing instructions, click here.
Fabrics that are in stock will ship within 2 working days, from our retail shop in South Carolina. If we don't have the yardage you need in stock, we'll email you the approximate delivery time. We make every effort to work with fabric suppliers who keep goods in stock; most fabrics that need to be ordered will arrive to you in 2-3 weeks. If you need fabric by a certain date, please get in touch and we'll check stock for you.
Return Policy - No Worries!Furniture, chandeliers, and fabrics are final sales. Please contact us prior to placing an order for a non-returnable item if you have any questions or concerns about the size, color or quality of the item you are considering. We are more than happy to answer questions for you, help with measurements, and send fabric samples.
Need to know more?
* send us an email: questions@DesignFolly.com * We'll usually get right back to you.
If you really, really want to have a chat about decorating and such, you can reach us by phone at (843) 238-0078. Hours are 10-5, Monday-Saturday, EST.
Thanks for shopping with us!
Kerry Ann and Layla